01 Your right to delete
You can delete any message, or your entire ForLater account, at any time. When you do, we remove your content from our active systems and, within the period described below, from backups. You don't need a reason, and you won't be charged to delete your data.
02 Delete your account in the app
- Open ForLater and go to Account.
- Tap Delete account.
- Re-enter your password to confirm it's you.
- Confirm once more, then your account is scheduled for deletion.
Deleting your account removes all of your stored messages. After you confirm, your account is scheduled for deletion and fully removed following a 24-hour grace period. Once that period passes, this cannot be undone.
03 Delete a single message
To remove just one message without closing your account: open the message in your library, tap the ••• menu, and choose Delete. You can delete a message at any point before it has been sent. If a message has already been delivered, you can switch off its link before it has been opened.
04 Request deletion by email
If you can't access the app, email us from the address on your account and we'll help:
To protect your privacy, we may take steps to verify your identity before acting on an emailed request.
05 What gets deleted
- Your recorded video messages and their thumbnails.
- Recipients, scheduled dates, and notes attached to your messages.
- Your account profile and authentication details.
- Trusted-contact information you provided.
Two things behave differently. Messages already delivered and opened by a recipient stay in their possession — once a letter has been received we cannot recall it. And your account activity history is anonymized rather than erased, so the records no longer identify you.
06 What we may retain
For up to 30 days after you request deletion, we may retain your account and associated information. The full list of reasons is set out in Terms section 11, Account deletion, and the grounds for retaining information generally are in Privacy section 7, Data retention.
After that period we delete or anonymize your personal information, unless we are legally required or permitted to retain certain information for longer. Retained data is kept only as long as necessary and is not used to reconstruct your deleted messages.
07 Timeline
08 Contact
Need help deleting your data? We'll walk you through it.